Businesses today expect team members to possess a broad, cohesive skillset that includes a combination of both technology and soft skills.
EXCEPTIONAL CUSTOMER SERVICE SKILLS
Customer service is the most valuable skill you'll ever learn, and that's why we emphasize customer service, together with the customer experience, in our Academy. You'll learn how to provide an amazing, over-the-top customer experience that will impress not only your customers, but also your managers and employer.LEARN MORE
TECHNOLOGY PROBLEM-SOLVING SKILLS
Technology troubleshooting skills provide you with different options, from working remotely on a virtual help desk, to working in a brick-and-mortar computer dealership. You'll learn how to resolve common technology-related issues on consumer devices.LEARN MORE
PORTABLE BUSINESS AND LEADERSHIP SKILLS
Possessing core business and leadership skills enhances your ability to assume greater responsibilities, to become a team leader, and to advance within your organization. From accountability to time management to continuous quality improvement, you'll learn how to build and contribute to a strong organizational culture.LEARN MORE